How it works
Zonos Classify offers three classification levels to match the quality and completeness of your product descriptions. Base mode works with the information you provide, while Advanced and Ultra supplement your input with publicly available external data retrieved in real-time—giving Classify more context to make informed decisions and deliver more precise, confident classifications.
Classification levels
| Level | Processing Time | Description |
|---|---|---|
| Base | < 1 second | Relies solely on the product information you provide. Best for detailed, complete product descriptions with sufficient context. |
| Advanced | 1-3 seconds | Supplements your product information with publicly available external data retrieved in real-time. Ideal for vague or incomplete descriptions like apparel names ("SL 72"), brand names ("Armani"), or basic manufacturer numbers. |
| Ultra | 3+ seconds | Performs deeper research and gathers additional context before classifying. Perfect for highly technical products, specialized terminology, or complex part numbers like "H-516-6A" that require expert knowledge. Ultra dramatically increases classification confidence for challenging descriptions. |
When to use Advanced or Ultra
Some product descriptions lack the context needed for accurate classification—such as abbreviated names ("Pro Series"), manufacturer codes ("WX-4427"), or technical part numbers ("H-516-6A"). In these cases, you'll often see a low confidence score, signaling insufficient information.
Advanced and Ultra levels solve this by enriching descriptions with real-time web research, eliminating the manual effort of contacting suppliers or researching products yourself. This added context enables more accurate and confident classifications without extra work on your end.
Higher Classify levels aren't necessary for every use case—it depends on your product data quality. If your descriptions are already detailed and specific, Base may actually yield more accurate results. Advanced and Ultra are most effective when descriptions are sparse, technical, or lack essential detail.
Important considerations
Advanced and Ultra levels deliver higher accuracy through real-time data enrichment, which requires additional processing time and costs more than Base classifications. For optimal efficiency, use Base for detailed product descriptions and reserve Advanced or Ultra for sparse, technical, or incomplete data where the enhanced research provides the most value.
Request a Classify Level
To request a classification at a specific level in Dashboard or via API, follow the steps and mutation below.
To request a universal (6-digit) code, leave the destination country empty. To request a country-specific (8+ digit code), provide a destination country.
- Go to Dashboard -> Products -> Classify.
- Describe your item.
- Select your desired Classify level from the dropdown menu (Base, Advanced, or Ultra).
- Optional—Add additional product detail fields, such as an image, category, material, provided HS code, and additional details.
- Optional—Select your destination country.
- Click Classify.
- Review your classification response, including the HS code, tariff schedule description, and confidence score.
Bulk classification requests with Advanced or Ultra levels are not currently available in Dashboard.
Classify levels
Choose the classification level that matches your product data quality.